FAQs

Are all your products made in Canada? 🇨🇦

The majority of our apparel is designed and manufactured in Canada. 🇨🇦

We may have baseball hats, market tote bags, nylon jackets, blankets and accessories that may not be made in Canada.

Can you do any lake on any design?

Yes, we have tested our graphics with three letter named lakes and the longest names in Ontario (about 20 letters.) We custom fit the text on every order.

Can you add family names, dates or coordinates?

Yes- We can add family names. Get in touch with us and we can go over options. There is a $5 per item fee for additional name text. Group orders of 8 or more is $2.

What is your sizing like?

Our fit is similar to many Canadian heritage fleece brands. If you wear a size M in Roots-style hoodies, you’ll likely prefer an M here too. When between sizes, size up for a roomier fit. Here is our size measurements guide

Can I try on your products in person?

If you are local to the Kinmount/ Salmon Lake area- we sometimes have days where you can comeby and checkout some sample sizes and merchandise. If you would like to get dates and times- please contact us and we can give you a schedule and arrange an appt.

What is your return policy?

Due to the nature of our custom products- We do not offer returns on our products. However, if the product arrives damaged please let us know so we can make it right. Please visit our return policy for full details.

Do you offer exchanges on sizes?

Due to the custom nature of our products we cannot offer exchanges. Please reach out for any size questions in advance!

What are your turn around times?

We typically are 5-10 business days. But can take up to 14 days. We customize each graphic for every lake by hand. All orders are printed here in house by hand.

Shipping is 1-7 days.

Do you do custom apparel?

Yes we do. Please check out our custom apparel and merch page for more information HERE

Do you sell your products in stores?

At this time we offer online shopping only. (But open to retail vendors! )

How do I wash my garments?

All our garments contain cotton. Cotton is a natural fiber and therefore vulnerable to shrinkage and fiber breakdown if it is not cared for properly.

Want your sweatshirt to last 10 years? Heres how:

  • Wash in cold water when possible
  • Wash inside out to maintain the print's life and avoid the ink cracking
  • Use strong detergents like Oxyclean and Resolve in moderation
  • Do not put garment in dryer- hang or flat dry when possible
  • Do not iron on high heat- always low. If you can air fluff in the dryer that is better

Can I see a mock-up of my order before shipping?

Yes, we can send you a mock up upon request- Please let us know at the checkout. Please ensure to include your correct email and phone number. Someone will email you the mock up in 3 business days and followup with a call in 5 days. If we cannot get in touch we will ship your order as is.

Where and how are your graphics printed?

All of our graphics are printed in house. We print with commercial-grade premium inks.

Do you do large group orders?

Yes! We can do large family orders, regattas, lake associations, businesses and teams. Please reach out and tell us what you need!